Mrs Thompson installed an Air Source Heat Pump at her 3 bedroom property in Tenbury Wells following a “very cold and miserable winter in 2014”- a consequence of a poor and costly heating system. Ecovision were able to offer an alternative solution that not only provided a reduction in her heating bills, but a financial incentive with the yearly payments she will receive from the Domestic RHI. “I spent some time looking at magazines and on the internet for alternative systems and came across Ecovision among other companies.” Mrs Thompson later opted for an Air Source Heat Pump, “It seemed to offer a good option and I was very pleased when I contacted the Ecovision office to find the customer service good and the information straight forward.”

“We had moved here in the January not expecting to find that the heating system was inadequate and bills sky high. This is a very rural area and the only option was oil. Although a little cheaper to install it was not the direction we thought we should be going in…”

“The system was fitted early in March so I haven’t gone through a full winter yet but the mid March to end of May bill was economical and it included the hot water too. March and May were cold months. I was warm and comfortable and the system was very easy to operate and responsive. I think the full winter bills will be economical too and less than half of my old system.”

The total cost of the installation was around £10,000 which means Mrs Thompson will see a return on her investment within 3-4 years, after this time the remaining years of the RHI payment will therefore be profit to her. Furthermore, unlike an oil boiler, there will be no need to replace the heating system for the next twenty years.

The property required a full heating system upgrade, with Ecovision fitting new pipework and radiators as well as the 8.5KW Air Source Heat Pump. “The team were excellent and dealt with all of the difficulties they encountered with the fit (due to my house) with patience and humour”, Mrs Thompson commented “They arrived on time each day and worked very hard. They left no mess at the end of the week.”

“I am delighted with the technology and recommend it to anyone who asks about it. I would have another fitted if I move house and needed a new system. I wish I had known about it when we bought this house and we would have had a happier first winter with low bills. I am impressed with the 7 year guarantee too this takes a weight off my mind. I know I would not have had this guarantee with an oil system. Ecodan is a much cleaner system and as an added bonus no fuel to order and pay for upfront.”