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Hassle Free Boilers
Ecovision renewable energy solutions

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Working for Ecovision

As a leading company in the emerging renewable energy solutions sector, Ecovision is a fast paced entrepeneurial organisation, offering first class training and development, competitive salaries and 25 days holiday a year.

Our current vacancies are listed below. When you find your ideal role, please send one document, which includes a covering letter outlining why you are interested in the role, your current renumeration, salary expectations, notice period and your latest CV to recruitment@ecovision.co.uk. We are always delighted to receive speculative applications from strong candidates on an ad hoc basis.

Sales Leaders & Sales Advisors Due to business expansion we are looking for a number of professional Sales Leaders and Sales Advisors to proactively develop new business within an exciting and growing Domestic Air Source Heat Pump (ASHP) marketplace. Read more

Contracts Administration Team leader To manage a small team of Contracts Administrators. The role of the Administration Team is to assist our customers in the contractual process for a Hassle Free Boiler, from initial assessment through to post installation care and support. Read more

Senior Customer Care Advisor To support the Team Leader in managing a team of 8 - 10 Customer Care Advisors. The objective of the Customer Care team is to assist our customers in the full application process for a Hassle Free Boilers installation, from initial application assessment through to post installation care and support. Read more

Solar PV Electrician Experienced and trained to install and fully commission/decommission G83 level Solar PV installations. Read more

Heat Pump Installation Support Engineer We are looking for a highly competent Heat Pump Installation Support Engineer to support the Heat Pump Installation Engineer to carry out heat pump installations and central heating system upgrades. Read more

Heat Pump Installation Engineer We are looking for a Heat Pump Installation Engineer to successfully perform heat pump installations and central heating system upgrades, ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Installation Standards and Building Regulations. Read more

Regional Domestic Gas Technical Surveyors Nationwide Initially based at our head office near Tetbury for an induction, you will be travelling to customer sites in your region. We will provide all tools, equipment, uniform and a vehicle for business use. Read more

Regional Domestic Gas Installation and Service Engineers Nationwide Our engineers will successfully perform domestic gas boiler installations, servicing and maintenance, ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Gas Safety (Installation & Use) Regulations. Read more

Customer Care Advisor We have an opportunity for an outstanding Customer Care Advisor to join the team based in our HQ, just outside Tetbury, Gloucestershire. Read more

Heat Pump Installation Support Engineer We are looking for a highly competent Heat Pump Installation Support Engineer to support the Heat Pump Installation Engineer to carry out heat pump installations and central heating system upgrades Read more

Heat Pump Installation Engineer Reporting to the Operations Director and initially based in our HQ near Tetbury for an induction, you will be travelling nationwide to customer sites. You will need a flexible approach to working hours as there will be a requirement to be away from home and overnight. Read more

Customer Care Team Leader We are looking for a highly professional Customer Care Team Leader (CCTL) to manage a team of 8-10 Customer Care Advisers who assist their customers in the full application process, from initial application assessment through to post installation care and support. Read more

Operations Planner This is a newly created role within the business, required to support rapid growth across the group of companies, including new business ventures. Read more

Sales Leaders & Sales Advisors

Tetbury

Competitive Salaries

The Role

Due to business expansion we are looking for a number of professional Sales Leaders and Sales Advisors to proactively develop new business within an exciting and growing Domestic Air Source Heat Pump (ASHP) marketplace.

Sales Advisors will be expected to achieve ASHP sales in line with agreed monthly sales targets, which will involve the effective, follow up of allocated sales leads and implementation of pro-active sales initiatives.

Sales Leaders will lead from the front and be responsible for supporting and coaching a small team of Sales Advisors.

Sales Advisors and Leaders will need to ensure the delivery of a first-class customer service experience, combined with delivery against defined key performance indicators.

37.5 hours per week, typically Monday to Friday with flexible working required between 09:00 and 20:00. Some Saturday working may be required, where required time off in lieu Monday to Friday will be provided.

The Candidate

The role would suit an experienced and proactive, internal sales person or sales team leader, with excellent interpersonal, communication and customer service skills.

Experience within the renewables industry would be a distinct advantage, in particular for the Sales Leader role, however full product training will be provided.



Contracts Administration Team leader

Tetbury,

Salary C £19k

The Role

  • To manage a small team of Contracts Administrators. The role of the Administration Team is to assist our customers in the contractual process for a Hassle Free Boiler, from initial assessment through to post installation care and support.
  • Ensure delivery of a first-class customer service experience from their team, combined with delivery against defined key performance indicators.
  • Responsible for the hands-on management, coaching and development of your contracts administration team.

The Candidate

  • A team leader with excellent interpersonal, communication and customer service skills
  • Some leadership experience in a customer service environment
  • Good written skills, with accuracy and attention to detail
  • Flexible and adaptable approach to work with an ability to work to tight deadlines, challenging KPIs and a demanding schedule

Working pattern: Working hours are 37.5 between 8am and 8 pm Monday to Sunday on a rota basis.



Senior Customer Care Advisor

Tetbury

Salary C £17k

The Role

  • To support the Team Leader in managing a team of 8 - 10 Customer Care Advisors. The objective of the Customer Care team is to assist our customers in the full application process for a Hassle Free Boilers installation, from initial application assessment through to post installation care and support.
  • Ensure delivery of a first-class customer service experience from themselves and from the team, combined with delivery against defined key performance indicators.
  • Assisting the Team Leader in the management, coaching and development of the Customer Care Team.

The Candidate:

  • A customer care advisor with excellent interpersonal, communication and customer service skills
  • Previous experience in a customer service environment in a senior role
  • Excellent written skills, with accuracy and attention to detail
  • Flexible and adaptable approach to work with an ability to work to tight deadlines, challenging KPIs and a demanding schedule

Working pattern: Working hours are 37.5 between 8am and 9 pm Monday to Friday and 8am to 8pm Saturday to Sunday on a rota basis.



Solar PV Electrician

Newbury

Competitive Salary

The Role

  • Conducting reactive and preventative maintenance visits nationally.
  • Commissioning Solar PV systems in compliance with all relevant UK regulations
  • Taking joint responsibility for installations and maintenance visits, planning for achievement, ensuring personal and team safety at all times.
  • Completing all necessary documentation associated with Solar PV maintenance and installation.
  • Supporting the successful completion and system handover to the customer

The Candidate:

  • Experienced and trained to install and fully commission/decommission G83 level Solar PV installations.
  • Ability to lead and deliver first class installations.
  • Fully conversant with electrical regulations and able to demonstrate and communicate verbally to teams, peers, customers and operational staff.
  • A team player with excellent interpersonal, communication and customer service skills
  • Experience of installing solar PV systems supported by formal certificated training from a recognized organization.
  • BS7671:2008 17th Edition including Part P qualification (or equivalent) is essential for this role.

Location: Newbury or surrounding areas, preferably close to the M4 motorway



Heat Pump Installation Support Engineer

Tetbury

Competitive Salary

The Role

Initially based at our HQ in Tetbury, the role will involve nationwide travel to customer sites. Ecovision will provide tools, equipment and uniform. We are looking for a highly competent Heat Pump Installation Support Engineer to support the Heat Pump Installation Engineer to carry out heat pump installations and central heating system upgrades, and to assist in ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Installation Standards and Building Regulations. The Heat Pump Installation Support Engineer will:

  • support the Heat Pump Installation Engineer completing heat pump and central heating installation works
  • carry out reasonable duties within the role which may change day to day
  • ensure customer property is respected at all times and work is carried out in a clean and tidy manner
  • have a flexible approach to working hours and be willing to lodge away from home from time to time
  • be able to work on own initiative
  • demonstrate a high level of customer service at all times
  • ensure all administration tasks are preformed in line with company procedures
  • keep vehicle clean and tidy at all times and carry out weekly check
  • strictly adhere to all Health & Safety procedures and all relevant industry standards
  • support other areas of the business as required, to include but not be limited to; the installation of Solar Thermal, Biomass and Gas heating systems

The Candidate:

Ideally you will have:

  • Experience within the plumbing and heating installation industry
  • Knowledge of different types of plumbing and heating systems
  • Experience working within a team environment
  • Experience of the requirements of health and safety legislation, including the use of workplace risk assessments
  • Experience of renewable heating solutions, including Air-Source Heat Pumps and Solar Thermal would be a distinct advantage
  • A minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline
  • Current gas or oil qualifications (through an Accredited Certification Scheme) and Unvented Hot Water would be a distinct advantage
  • Additional appropriate electrical qualifications would be also be an advantage
  • Full driving license (maximum six penalty points)
  • Possession of a high level of literacy and numeracy, the candidate will be required to complete documentation related to work activities, which may include the use of laptops or PDAs.
  • To act independently, prioritize work and make intelligent but pragmatic decisions whilst having the judgment to know when to discuss and gain support from management
  • Understanding of individual domestic customers and the requirements of excellent customer service


Heat Pump Installation Engineer

Tetbury

Competitive Salary

The Role

We are looking for a Heat Pump Installation Engineer to successfully perform heat pump installations and central heating system upgrades, ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Installation Standards and Building Regulations. Reporting to the Operations Director and initially based in our HQ near Tetbury, you will be travelling nationwide to customer sites. You will need a flexible approach to working hours as there will be a requirement to be away from home and overnight. Ecovision will provide tools, equipment, uniform and a vehicle for business use.

Main responsibilities:

  • Installing heat pumps and carrying out central heating system upgrades to customers' properties in agreed timescales.
  • Demonstrating a high level of customer service at all times and ensuring work is carried out in a clean and tidy manner.
  • Completing work place risk assessments, adhering to all Health & Safety procedures and relevant industry standards.
  • Keeping your vehicle clean and tidy, monitoring van stocks and carrying out monthly stock takes.
  • Ensuring all administration tasks are preformed in line with company procedures
  • Support other areas of the business as required, to include but not be limited to; the installation of solar thermal, biomass and gas heating systems

Specific core competencies and skills:

  • A minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline with Unvented Hot Water is essential.
  • Current gas or oil qualifications (through an Accredited Certification Scheme) would be a distinct advantage
  • Additional appropriate electrical qualifications would also be an advantage
  • Full driving license (maximum six penalty points)
  • Possession of a high level of literacy and numeracy as you will be required to complete documentation related to work activities, which may include the use of laptops or PDAs.
  • Ability to act independently, prioritize work and make intelligent but pragmatic decisions whilst having the judgment to know when to discuss and gain support from management
  • Understanding of individual domestic customers and the requirements of excellent customer service


Regional Domestic Gas Technical Surveyors Nationwide

Competitive Salary

Initially based at our head office near Tetbury for an induction, you will be travelling to customer sites in your region. We will provide all tools, equipment, uniform and a vehicle for business use.

The Role

  • Carrying out central heating boiler and system installation/replacement surveys to provide a cost effective solution to the customer and business whilst keeping to current gas regulations and energy efficiency legislation.
  • Identifying any defects/issues with the customer's existing heating system that may affect the installation taking place and to discuss alternatives where possible.
  • Identify any on site Health & Safety risks/issues which may hinder the installation taking place.
  • Supplying the customer with a clear understanding of all works to be carried out and any alterations to their property.
  • Demonstrating a high level of customer service at all times and answer any technical questions.
  • Ensure all administration tasks are preformed in line with company procedures.
  • Strictly adhere to company Health & Safety procedures at all times.
  • Flexible approach to working hours for customer demand.

The Candidate:

Successful applicants will have extensive knowledge and understanding of all variations of boiler, central heating and electrical installations, building and gas safe regulations, health and safety legislation (including the use of work place assessments). You are likely to have had a career to date in a business that requires constant process analysis and improvement, and have the drive to fulfill your role whilst maintaining constructive and effective relationships with the rest of the organization. Although not essential, experience of renewable heating solutions, including Air-Source Heat Pumps and Solar Thermal would be a distinct advantage.

As you will be providing professional technical services, demonstrable evidence of current qualifications is essential. These should include current gas qualifications (through an Accredited Certification Scheme), including CCN1, CEN1, CPA1, WAT1 and Unvented Hot Water. In addition, a minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline is essential as is full driving license (maximum six penalty points). Additional appropriate electrical qualifications would be a distinct advantage. You need to be literate, numerate and comfortable using laptops or PDA's in order to complete documentation related to work activities. You must be able to act independently, prioritize work and make intelligent decisions whilst having the judgment to know when to discuss and gain support from management.

Regional Domestic Gas Installation and Service Engineers Nationwide

Competitive Salary

The Role

Our engineers will successfully perform domestic gas boiler installations, servicing and maintenance, ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Gas Safety (Installation & Use) Regulations. Initially based at our head office near Tetbury for an induction, the teams will be travelling to customer sites in your local region. We will provide all tools, equipment, uniform and a vehicle for business use.

The Candidate:

Successful applicants will have extensive experience in domestic gas heating installation and service, including boiler replacement, pipework modifications, radiator valve replacement and diagnosing and correcting breakdowns and faults. In addition, experience of the requirements of health and safety legislation, including the use of workplace risk assessments is crucial.

You are likely to have had a career to date in a business that requires constant process analysis and improvement, and have the drive to fulfill your role whilst maintaining constructive and effective relationships with the rest of the organization. Although not essential, experience of renewable heating solutions, including Air-Source Heat Pumps and Solar Thermal would be a distinct advantage.

As you will be providing professional technical services, demonstrable evidence of current qualifications is essential. These should include current gas qualifications (through an Accredited Certification Scheme), including Gas Safe registration, CCN1, CEN1, CKR1, CPA1, HTR1, MET1, WAT1 and Unvented Hot Water. In addition, a minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline is essential as is full driving license (maximum six penalty points). Additional appropriate electrical qualifications would be a distinct advantage.

You need to be literate, numerate and comfortable using laptops or PDA's in order to complete documentation related to work activities. You must be able to act independently, prioritize work and make intelligent decisions whilst having the judgment to know when to discuss and gain support from management.

Customer Care Advisor

Tetbury, Gloucestershire

Salary c £15 - 16k Temporary to Permanent contracts

The Role:

  • Delivering a world-class customer service experience, which may include dealing with customer complaints and answering detailed technical queries about our products and services.
  • Assisting our customers in the application and sales process for the renewable energy solutions offered by the Ecovision, from generating new leads, through to initial application assessment and post installation care and support.

The Candidate:

  • An experienced team player with excellent interpersonal, communication and customer service skills
  • Be an excellent problem solver with the ability to think innovatively and find appropriate solutions.
  • Have considerable experience in a customer service environment, including the use of telephone and computer based customer relationship management systems
  • Have good written skills, with accuracy and attention to detail
  • Have a flexible and adaptable approach to work with ability to work to tight deadlines and a demanding schedule

The customer care centre is open from 08:00 until 21:00 Monday to Thursday and 08:00 to 20:00 hours Friday to Sunday. This role is 37.5 hours per week on a 4 day on and 4 day off rota basis.

Heat Pump Installation Engineer

Tetbury, Gloucestershire

Competitive Salary

Reporting to the Operations Director and initially based in our HQ near Tetbury for an induction, you will be travelling nationwide to customer sites. You will need a flexible approach to working hours as there will be a requirement to be away from home and overnight. We will provide tools, equipment, uniform and a vehicle for business use.

The Role

  • Installing heat pumps and carrying out central heating system upgrades to customers' properties in agreed timescales.
  • Demonstrating a high level of customer service at all times and ensuring work is carried out in a clean and tidy manner.
  • Completing work place risk assessments, adhering to all Health & Safety procedures and relevant industry standards.
  • Keeping your vehicle clean and tidy, monitoring van stocks and carrying out monthly stock takes.
  • Ensuring all administration tasks are preformed in line with company procedures.
  • Support other areas of the business as required, to include but not be limited to; the installation of solar thermal, biomass and gas heating systems.

The Candidate:

  • A minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline with Unvented Hot Water is essential.
  • Current gas or oil qualifications (through an Accredited Certification Scheme) would be a distinct advantage.
  • Additional appropriate electrical qualifications would also be an advantage.
  • Full driving license (maximum six penalty points).
  • Possession of a high level of literacy and numeracy as you will be required to complete documentation related to work activities, which may include the use of laptops or PDAs.
  • Ability to act independently, prioritize work and make intelligent but pragmatic decisions whilst having the judgment to know when to discuss and gain support from management.
  • Understanding of individual domestic customers and the requirements of excellent customer service.

Customer Care Team Leader

Tetbury, Gloucestershire

Competitive Salary

The Role

We are looking for a highly professional Customer Care Team Leader (CCTL) to manage a team of 8-10 Customer Care Advisers who assist their customers in the full application process, from initial application assessment through to post installation care and support. Reporting to the Customer Care Centre Manager, the CCTL must ensure the delivery of a first-class customer service experience from their team, combined with delivery against defined key performance indicators. The CCTL will be responsible for the hands-on management, coaching and development of their customer care team. The Customer Care Centre is open from 08.00 until 21.00 hours, Monday to Thursday, and 08.00 to 20.00 hours Friday to Sunday. This role is 37.5 hours per week on a 4 day on and 4 day off rota basis.

The Candidate

The role would suit an ambitious CCTL with excellent interpersonal, communication and customer service skills. The ideal candidate would have significant leadership experience in a customer service environment, good written skills, with accuracy and attention to detail. In addition, a flexible and adaptable approach to work along with an ability to work to tight deadlines, challenging KPIs and a demanding schedule are all important qualities.

Operations Planner

Tetbury

Competitive Salary

The Role

This is a newly created role within the business, required to support rapid growth across the group of companies, including new business ventures. We are looking for a highly professional Operations Planner to:

  • Coordinate, plan and analyse installation and maintenance activity nationwide
  • Resource plan and schedule to ensure the optimum utilisation of all engineering resource, including capacity management and forward forecasting of resource requirements
  • Transactional purchase of installation materials kits and sub-contract services to support installation and maintenance activities

The Candidate

  • Experience in an analysis or planning context in a manufacturing, installation, maintenance or logistics environment. Experience within the domestic heating market, for both gas boilers and heat pumps would be a distinct advantage
  • Knowledge of planning and scheduling systems and methodologies
  • Degree qualified in an Engineering, technical or analytically based discipline
  • A high degree of computer literacy (particularly excel) with accuracy and attention to detail is essential
  • Self-disciplined with the ability to work on own initiative, with the confidence to make decisions
  • A team player with excellent interpersonal, communication and management skills
  • A flexible and adaptable approach with an ability to work to tight deadlines and a demanding schedule
  • A desire to work in the efficient/renewable energy sector

Heat Pump Installation Support Engineer

Tetbury

Competitive Salary

The role

Initially based at our HQ in Tetbury, the role will involve nationwide travel to customer sites. Ecovision will provide tools, equipment and uniform. We are looking for a highly competent Heat Pump Installation Support Engineer to support the Heat Pump Installation Engineer to carry out heat pump installations and central heating system upgrades, and to assist in ensuring all activities are completed safely, efficiently and to the customer's satisfaction within the requirements of Installation Standards and Building Regulations. The Heat Pump Installation Support Engineer will:

  • support the Heat Pump Installation Engineer completing heat pump and central heating installation works
  • carry out reasonable duties within the role which may change day to day
  • ensure customer property is respected at all times and work is carried out in a clean and tidy manner
  • have a flexible approach to working hours and be willing to lodge away from home from time to time
  • be able to work on own initiative
  • demonstrate a high level of customer service at all times
  • ensure all administration tasks are preformed in line with company procedures
  • keep vehicle clean and tidy at all times and carry out weekly check
  • strictly adhere to all Health & Safety procedures and all relevant industry standards
  • support other areas of the business as required, to include but not be limited to; the installation of Solar Thermal, Biomass and Gas heating systems

The candidate

Ideally you will have:

  • Experience within the plumbing and heating installation industry
  • Knowledge of different types of plumbing and heating systems
  • Experience working within a team environment
  • Experience of the requirements of health and safety legislation, including the use of workplace risk assessments
  • Experience of renewable heating solutions, including Air-Source Heat Pumps and Solar Thermal would be a distinct advantage
  • A minimum NVQ Level 2/C&G or equivalent in a plumbing and/or heating related discipline
  • Current gas or oil qualifications (through an Accredited Certification Scheme) and Unvented Hot Water would be a distinct advantage
  • Additional appropriate electrical qualifications would be also be an advantage
  • Full driving license (maximum six penalty points)
  • Possession of a high level of literacy and numeracy, the candidate will be required to complete documentation related to work activities, which may include the use of laptops or PDAs
  • To act independently, prioritize work and make intelligent but pragmatic decisions whilst having the judgment to know when to discuss and gain support from management
  • Understanding of individual domestic customers and the requirements of excellent customer service
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